Privacy Policy

Last updated: 31 October 2026

Who We Are

Holiday Travels and Tours Pvt. Ltd. ("Holiday Travels", "we") is a travel company with offices in Kathmandu and Bharatpur, Nepal. This policy explains what personal information we collect through this website and when you deal with us, and how we handle it.

Information We Collect

We collect information you choose to give us when you contact us by phone, WhatsApp, email or an inquiry: your name, contact details, travel dates, preferences and number of travellers.

To arrange a confirmed booking we may also need passport or identity details, visa-related documents, and payment information. We only ask for what is needed for your trip.

Our servers also keep standard technical logs (such as IP address, browser type and pages requested) for security and troubleshooting.

How We Use Your Information

We use your information to respond to inquiries, prepare travel proposals, make and manage bookings, process payments, arrange visas and travel documents where you ask us to, and keep records required by law. We do not sell your personal information.

Sharing Your Information

We share the details necessary to deliver your trip with the providers involved, such as airlines, accommodation, transport operators, local guides, embassies or visa authorities, and payment processors. We may also disclose information where required by law. These providers handle your information under their own policies.

WhatsApp and Third-Party Links

When you message us on WhatsApp, your messages are handled by WhatsApp under its own terms and privacy policy. This website links to third-party services such as Facebook and Google Maps, which we do not control.

Retention and Security

We keep booking and inquiry records for as long as reasonably needed for business, accounting and legal purposes. We take reasonable steps to protect your information, but no method of storage or transmission over the internet is completely secure.

Your Choices

You may ask us to access, correct or delete the personal information we hold about you by contacting us. We will respond within a reasonable time, subject to any legal duty to retain certain records.

Cookies

Please see our Cookie Policy.

Changes to This Policy

We may update this policy from time to time. The latest version is always on this page, with the date of the last update shown above.

Contact Us

For privacy questions or requests, contact us at info@holidaytravels.com.np or +977 9741688516.